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Capital One Costco

Overall Score:
Rate History:
Security:

Bank's URL:
http://www.citibank.com

Overall Score

Citibank rolled this product out with a boom. I remeber it being in top three rates for the first four months and a huge Yahoo campaign. Then it tanked and dropped to the less half of rates at the time. I find them to just be average at best as far as rate. Their service and support is fantastic.

Rate History:

The rate is average. They bump it up for some promotions, but even the promotional rate barely beats the average.

Customer Service:

24/7 Email and phone support. Well trained staff. The wait time is a little annoying. I had a 25 minute wait at 3 AM on a Saturday morning?

Security

They follow the standard practice. They could definitely do more.

Features

Pros: Your standard tie to a checking or savings account system. No minimum balance. ATM access. $1 minimum.

Cons: The security could be better and the rate lags due to all of the services you get with the account.

Funding: Ties to your Checking or savings account. You can also use an ATM.

Setup Process: Online, mail, and phone.

FDIC Insured

Bank's URL: http://citibank.com

Email: https://online.citibank.com/US/JRS/portal/contactus.do

Mailing Address:

U.S. Service Center
Citi Inquiries
100 Citibank Drive
San Antonio, TX 78245

Phone: Customer Service 1-800-374-9700

Open an Account 1-877-681-9200